How to read a return policy before you buy
Return policies for personal products can be strict for hygiene reasons. Here is what to check before you buy.
The Vibe On team 4 Oct 2026
1 min read
Return policies vary, and many personal products cannot be returned once opened, for hygiene reasons. It's worth reading the policy before you buy.
What to check
Look for the time limit, whether opened items can be returned, and what happens if a product is faulty.
Faulty products
Faulty or damaged goods are usually covered. Keep the packaging and contact the store with a clear photo of the problem.